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More info: This issue was specific to Exchange Online and hybrid Exchange users hosted on infrastructure in North and West Europe, as well as East United States.įinal status: We've confirmed the deployed fix has completely saturated within the infrastructure and determined impact has been remediated after monitoring the environment.
User Impact: Users were unable to sign in to Exchange Online from any connection method. Title: Some Exchange Online and hybrid Exchange Online users were unable to sign in to the service from any connection method Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. If an Answer is helpful, please click " Accept Answer" and upvote it. Registry key: HKCU\SOFTWARE\Microsoft\Office\16.0\Common\Identity\EnableADAL Before you modify it, back up the registry for restoration in case problems occur. Serious problems might occur if you modify the registry incorrectly. Important: Follow the steps in this section carefully.
#Su podium v2 license key generator windows 7
", so my understanding is that it's still supported to connect to Exchange online account on Outlook 2016 running on Win7.Ĭonsidering that it's a recently occurred issue, may I know if any change was made on the Windows 7 machines right before this issue started?īesides, based on my experience, please try testing on one of the affected maichine by adding the registry key below and see if it can help:
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And this article mentions that "Non-subscription versions of Office used by organizations, such as Office Professional Plus 2016 or Office Standard 2013, will continue to be supported(on Windows 7) based on the Fixed Lifecycle Policy. According to this document, currently it's supported for Office 2016 to connect to Office 365 services include Exchange Online. I tried searching a lot but didn't see any official article explicitily stating the supportability of Office 365 services with Windows 7. Hi anyone know if this is Office 365 rejecting the OS ? Are there any KB or alerts put out by Microsoft advising the compatibility issues ?
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Even Windows 10 computers with the same version of Office 2016 connect fine to Office 365.Īccording to our research we have not found any update, warning that would prevent an Outlook 2016 on a Windows 7 computer to connect to Office 365.ĭoes anyone know if this is Office 365 rejecting the OS ? Are there any KB or alerts put out by Microsoft advising the compatibility issues ?Ĭan anyone point me to the right direction ? office-outlook-itpro office-exchange-server-connectivity M team has done all of the proper troubleshooting and all of the DNS records are in place. Outlook 2016 would no longer connect to Office 365. However, two weeks ago or so I started to experience an issue on the remaining Windows 7 computers. We have been in the process of upgrading the Windows 7 computers to Windows 10 slowly. I have a specific customer with a group of computers on Windows 7 / Office 2016 Standard / Office 365 email accounts.
Hi, I got a unique setup that I have been starting to experience some issues and I need y'all feedback.